To enable BeyondCart to assist with app integration, settings, and troubleshooting on your Shopify store, you need to grant us access as a staff member. This process is secure, and you can control the level of access and revoke it at any time. Here’s how to provide the necessary permissions to the BeyondCart team.
Step-by-Step Guide
Go to Shopify and log in to your Shopify store’s admin panel.
In the left sidebar of your Shopify admin, click on Settings.
Select Users and permissions from the options available in the Settings menu.
In the Users and permissions page, click on Add staff at the top.
Enter the email address provided by BeyondCart (e.g., support@beyondcart.com).
In the First name and Last name fields, enter "BeyondCart" and "Team," respectively, for easy identification.
Set Permissions
Full Permissions: If you want BeyondCart to have full access to your store (recommended for seamless setup and troubleshooting), check the Full permissions box.
Limited Permissions: If you prefer to limit access, ensure the following permissions are granted:
Apps and channels: Allows BeyondCart to configure and manage apps on your store.
Orders: Allows us to assist with order-related configurations (if necessary).
Products: Allows access to product information, which may be required for app integrations.
Settings: Allows us to access general store settings for integration purposes.
After setting the permissions, click Send invite to send the invitation to BeyondCart.
Once BeyondCart accepts the invitation, you’ll see them listed under the Users and permissions section with the role you assigned. This confirms that our team has access and can begin assisting with app setup and support.
Providing access to BeyondCart does not compromise your store’s security. You can modify or remove our access at any time through the Users and permissions section.
If you wish to remove BeyondCart’s access in the future, simply go to Settings > Users and permissions, find BeyondCart’s account, and select Remove.
By following these steps, you can securely grant BeyondCart access to your Shopify store, enabling us to provide support with app integration, configuration, and other technical needs. This ensures a smooth experience and effective assistance with your BeyondCart-powered app.
Contact Us
For queries and feedback, feel free to reach out to us at help@beyondcart.com. We’re here to help and eager to assist you with your concerns.