Last updated: March 2026 Category: Data Views
Overview
The Order Details page gives you a complete, read-only breakdown of a single order synced from Shopify. View line items, customer information, totals, and whether the order originated from the mobile app or web store.
Accessing Order Details
Navigate to Data > Orders.
Click any order in the list to open its detail page.
[Screenshot: Order details page showing line items, customer, and totals]
Order Information
The top section displays the core order data:
Order Number — The Shopify order number.
Order Date — When the order was placed.
Payment Status — Paid, Pending, Refunded, or Partially Refunded.
Fulfillment Status — Fulfilled, Unfulfilled, or Partially Fulfilled.
Source — App (placed through BeyondCart mobile app) or Web (placed on Shopify online store).
Line Items
A detailed list of every item in the order:
Product Name — The product title and variant (e.g., "Classic T-Shirt — Large / Navy").
SKU — The stock keeping unit, if assigned.
Quantity — How many units were ordered.
Unit Price — The price per item.
Line Total — Quantity multiplied by unit price.
Product Image — A thumbnail of the product.
[Screenshot: Line items section with product thumbnails and quantities]
Customer Information
The customer section shows who placed the order:
Customer Name — Full name of the buyer.
Email — The customer's email address.
Shipping Address — The delivery address provided at checkout.
Billing Address — The billing address, if different from shipping.
Click the customer name to navigate to their Customer Details page.
Order Totals
A summary of the order's financial breakdown:
Subtotal — The sum of all line items before discounts, shipping, and taxes.
Discount — Any discount codes or automatic discounts applied.
Shipping — The shipping cost charged.
Tax — Applicable taxes.
Total — The final amount charged to the customer.
Key Concepts
Read-Only — All order data is synced from Shopify. To make changes like issuing refunds or updating fulfillment, use your Shopify admin.
Source Attribution — The source field helps you measure the impact of your mobile app on sales.
Customer Link — You can navigate directly from an order to the customer's profile for a complete view of their activity.
Tips
Use the source field to track which orders came from the mobile app vs. web — this helps justify your mobile app investment.
Review line items to understand popular product combinations and average order composition.
Check the discount field to see which promotions are driving orders.
FAQ
Can I issue a refund from BeyondCart? No. Refunds must be processed through your Shopify admin.
What does "Source: App" mean? It means the customer placed this order using the BeyondCart mobile app rather than the Shopify web store.
Why is the customer name missing? Some orders (e.g., draft orders or POS orders) may have incomplete customer data. Check the order in Shopify for the full record.
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